Frequently Asked Questions (FAQs)
Q. Do the GILBERT rugby studs conform to IRB and RFU regulations?
A. YES. Studs no longer need to be kite marked. They are now officially certified by the brand - ALL GILBERT studs conform to IRB and RFU regulations (Law 4 & Regulation 2) and are officially self-certified.
Q. Should I be wearing Hard-toe or Soft-Toe boots?
A. As a general rule - Hard-Toe boots should be worn by forwards as they offer more protection when actively involved in rucking and mauling, Soft-Toe boots should generally be worn by backs as they are generally lighter and not as much protection is needed.
Q. Why does air come out of the end of the ball when I inflate it?
A. The air that escapes from the ends of the ball when it is inflated comes from between the bladder and the inner facing surface of the ball. This is NOT the air that is being pumped into the ball, it is air that is trapped between the bladder and inner facing. This is a natural occurance when pumping up any ball. It doesnt necessarily mean that the ball is punctured or has faulty valves.
Q. How much do I pump up a ball and how long does it stay inflated?
A. All GILBERT rugby balls have a recommended psi (pound per square inch) of between 8-10psi. All balls should be inflated to this pressure - any balls that are not inflated to this pressure will suffer in their performance. If balls are over inflated (e.g. over 10psi) then they will become out of shape and the stitching will become exposed and stretched. Balls should be re-inflated or need topping up after a week or so.
Q. Can I use the GILBERT Match Balls for Training?
A. Specifically training balls such as XT400 and XT500 should be used solely for training. Higher end Match Balls such as the Revolution X or Barbarian balls should be used - for maximum performance - only in matches, to ensure the best possible performance and save the balls from over-use and subsequent wear and tear.
Q. What is the Returns procedure for GILBERT?
A. The general returns procedure is to take the item/s back to the retailer first and then they can return it to us. Customers should only deal directly with GILBERT as and when this is not possible. Please try and contact GILBERT sales office before returning products.
Q. How should undergarments or protection fit?
A. Undergarments and protection (specifically shoulder protection) should be tight-fitting on your body. It should be tight enough so that nothing is loose, and thus an opponent can't grab it, but should not be so tight that it restricts any movement.
A. YES. All GILBERT protective wear meets the technical specifications of the International Rugby Board (IRB) and is approved for match play. From grass roots and school rugby right through to elite International level.
